Privacy Policy

AE Outdoor Living ("we," "us," "our") respects your privacy. This policy explains what information we collect through aeoutdoordesign.com, how we use it, and the choices you have.

Information we collect

When you request a quote, schedule a consultation, or contact us, we collect the information you submit — typically name, email address, phone number, project address or city, project type, budget range, timeline, and any details you share about your property.

We also collect basic technical information automatically — IP address, browser type, device, pages visited, and referring URL — through standard analytics and advertising tools (Google Analytics, Google Ads, Meta Pixel, and similar). These tools may set cookies.

How we use it

• To respond to your quote request and schedule a consultation
• To send project-related communication (design files, quotes, schedules, warranties)
• To send marketing email or text messages about our services (only if you opted in)
• To improve our website and marketing
• To measure ad performance and reach similar homeowners

Text message (SMS) communications

By submitting your phone number through our quote form or providing it during a consultation, you consent to receive calls and text messages from AE Outdoor Living about your project, including from an automated system. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe at any time, or HELP for help. We do not share or sell mobile opt-in information or phone numbers with third parties for their marketing purposes.

Who we share it with

We do not sell your personal information. We share it only with: (1) our internal sales, design, and construction team; (2) software providers we use to run the business (lead intake, scheduling, document signing, financing partners you opt into); and (3) Google, Meta, and similar advertising platforms for ad measurement and conversion tracking.

Cookies and tracking

We use first- and third-party cookies and similar technologies for site functionality, analytics, and advertising (including Google Analytics, Google Ads conversion tracking, and Meta Pixel). On your first visit, you can accept or decline non-essential cookies via our cookie banner. You can change your choice at any time by clearing site data and reloading the page, or by using your browser's cookie controls and the opt-out tools at optout.aboutads.info and networkadvertising.org/choices.

Your California privacy rights (CCPA / CPRA)

If you are a California resident, you have the right to: (a) know what personal information we collect and how we use it; (b) request a copy of the personal information we hold about you; (c) request deletion of your personal information; (d) correct inaccurate personal information; and (e) opt out of "sharing" of personal information for cross-context behavioral advertising. We do not sell personal information for money. To exercise any of these rights, email Support@aeoutdoorliving.com with the subject line "California Privacy Request." We will not discriminate against you for exercising your rights.

Your choices

You can opt out of marketing email at any time using the unsubscribe link. You can opt out of text messages by replying STOP. You can disable cookies in your browser. You can request that we delete the information you submitted by emailing Support@aeoutdoorliving.com.

Data security and retention

We use reasonable administrative, technical, and physical safeguards to protect the information you submit. No method of transmission over the internet is 100% secure. We keep lead and project information for as long as needed to provide our services and meet legal, accounting, or warranty obligations.

Children

Our site is not directed to children under 13 and we do not knowingly collect their information.

Contact us

AE Outdoor Living · Arizona · Email: Support@aeoutdoorliving.com · Phone: (623) 300-2589

Updates

We may update this policy from time to time. The "last updated" date above will change when we do.